Shipping policy

Free shipping Australia wide on every order over $80. Orders under $80 have a $9.99 standard shipping fee.

Orders are processed within 1 to 2 business days. Delivery typically takes 7 to 12 business days from dispatch. Some items may arrive in separate parcels; you will get tracking for each.

A tracking number is emailed to you as soon as your order ships. If your order has not arrived within 30 days of your order date, contact us and we will replace it or refund you in full.

We currently ship within Australia only.

Questions? Email support@kittycare.au and we will reply within one business day.