Free shipping over $80, Australia wide
Orders over $80 ship free anywhere in Australia. For orders under $80, shipping is a flat $9.99.
We ship to New Zealand
Yes, we deliver to New Zealand. Prices and shipping are shown in New Zealand dollars at checkout, converted from our Australian pricing, so you see exactly what you will pay before you commit.
Free shipping applies to New Zealand orders over roughly NZ$99. Under that, shipping is a flat rate of around NZ$13. The exact amount is always calculated at checkout. Delivery takes the same 7 to 12 business days as our Australian orders.
Delivery times
Orders are processed within 1 to 2 business days. Delivery typically takes 7 to 12 business days from dispatch. You will receive a tracking number by email as soon as your order ships, so you can follow it the whole way.
Why the wait?
We are a small Australian business and our range ships directly from our fulfilment partners. That keeps prices fair without compromising on the quality of the products themselves. We think a short wait is worth it, and we are upfront about it so there are no surprises.
Order tracking
Track your order anytime using the link in your shipping confirmation email. If anything looks off, contact us and we will chase it for you.
Questions?
Email support@kittycare.au and we will reply within one business day.